请认真阅读短文，并根据短文内容回答问题。
Communication is the process we exchange information between people. To communicate well is to understand and to be understood. Communication can be successful only when both the sender and the receiver understand the same information.
Good communication skills are the key to success in life, work and relationships. Without effective (有效的) communication, a message can turn into error, misunderstanding, or even disaster.
In today's highly informational and technological environment, it has become more important to have good communication skills. Here are some important steps to communicate effectively.
Know what you want to say and why. Understand clearly the purpose of your message. Know to whom you are communicating and why.
How will you say it? We all know that it's not always what you say, but how you say it, that matters. Begin by making eye contact. You show trust and confidence when you look others in the eye when you speak. Second, pay attention to your body language, since it can say so much more than your words. By standing with your arms easily at your side, you tell others that you are open to hearing what they have to say.
Communication is a two - way street. After you have said what you have to say, stop and listen. Practise your listening skills. Be considerate of others who are talking. Listen carefully and never cut them off.
1. What is communication?
2. What can a message turn into if you don't have effective communication?
3. Why should you pay attention to your body language when communicating?
4. How many steps are mentioned to have an effective communication in this message?
5. What advice will you give about good communication skills? (请自拟一句作答)
Communication is the process we exchange information between people. To communicate well is to understand and to be understood. Communication can be successful only when both the sender and the receiver understand the same information.
Good communication skills are the key to success in life, work and relationships. Without effective (有效的) communication, a message can turn into error, misunderstanding, or even disaster.
In today's highly informational and technological environment, it has become more important to have good communication skills. Here are some important steps to communicate effectively.
Know what you want to say and why. Understand clearly the purpose of your message. Know to whom you are communicating and why.
How will you say it? We all know that it's not always what you say, but how you say it, that matters. Begin by making eye contact. You show trust and confidence when you look others in the eye when you speak. Second, pay attention to your body language, since it can say so much more than your words. By standing with your arms easily at your side, you tell others that you are open to hearing what they have to say.
Communication is a two - way street. After you have said what you have to say, stop and listen. Practise your listening skills. Be considerate of others who are talking. Listen carefully and never cut them off.
1. What is communication?
The process we exchange information between people.
2. What can a message turn into if you don't have effective communication?
Error, misunderstanding or even disaster.
3. Why should you pay attention to your body language when communicating?
Because it can say much more than our words.
4. How many steps are mentioned to have an effective communication in this message?
Three.
5. What advice will you give about good communication skills? (请自拟一句作答)
略(言之有理即可)
答案：1. The process we exchange information between people. 2. Error, misunderstanding or even disaster. 3. Because it can say much more than our words. 4. Three. 5. 略(言之有理即可)
解析：
翻译:
请认真阅读短文，并根据短文内容回答问题。
沟通是人们之间交换信息的过程。良好的沟通是理解他人并被他人理解。只有当信息的发送者和接收者都理解相同的信息时，沟通才能成功。
良好的沟通技巧是生活、工作和人际关系中取得成功的关键。没有有效的沟通，一条信息可能会变成错误、误解，甚至灾难。
在当今高度信息化和技术化的环境中，拥有良好的沟通技巧变得更加重要。以下是有效沟通的一些重要步骤。
清楚你想说什么以及为什么说。清楚地理解你信息的目的。知道你要和谁沟通以及为什么沟通。
你将如何表达？我们都知道，重要的不总是你说什么，而是你如何说。首先进行眼神交流。当你说话时看着别人的眼睛，你会表现出信任和自信。其次，注意你的肢体语言，因为它能比你的话语传达更多的信息。将手臂自然地放在身体两侧站立，你会告诉别人你愿意倾听他们要说的话。
沟通是一条双向道。在你说完你必须说的话之后，停下来倾听。练习你的倾听技巧。体谅正在说话的人。仔细倾听，永远不要打断他们。
1. 什么是沟通？
人们之间交换信息的过程。
2. 如果你没有有效的沟通，一条信息会变成什么？
错误、误解甚至灾难。
3. 沟通时为什么要注意你的肢体语言？
因为它能比我们的话语传达更多的信息。
4. 这篇文章中提到了多少个有效沟通的步骤？
三个。
5. 关于良好的沟通技巧你会给出什么建议？（请自拟一句作答）
略（言之有理即可）
请认真阅读短文，并根据短文内容回答问题。
沟通是人们之间交换信息的过程。良好的沟通是理解他人并被他人理解。只有当信息的发送者和接收者都理解相同的信息时，沟通才能成功。
良好的沟通技巧是生活、工作和人际关系中取得成功的关键。没有有效的沟通，一条信息可能会变成错误、误解，甚至灾难。
在当今高度信息化和技术化的环境中，拥有良好的沟通技巧变得更加重要。以下是有效沟通的一些重要步骤。
清楚你想说什么以及为什么说。清楚地理解你信息的目的。知道你要和谁沟通以及为什么沟通。
你将如何表达？我们都知道，重要的不总是你说什么，而是你如何说。首先进行眼神交流。当你说话时看着别人的眼睛，你会表现出信任和自信。其次，注意你的肢体语言，因为它能比你的话语传达更多的信息。将手臂自然地放在身体两侧站立，你会告诉别人你愿意倾听他们要说的话。
沟通是一条双向道。在你说完你必须说的话之后，停下来倾听。练习你的倾听技巧。体谅正在说话的人。仔细倾听，永远不要打断他们。
1. 什么是沟通？
人们之间交换信息的过程。
2. 如果你没有有效的沟通，一条信息会变成什么？
错误、误解甚至灾难。
3. 沟通时为什么要注意你的肢体语言？
因为它能比我们的话语传达更多的信息。
4. 这篇文章中提到了多少个有效沟通的步骤？
三个。
5. 关于良好的沟通技巧你会给出什么建议？（请自拟一句作答）
略（言之有理即可）