四、阅读与回答问题。〔人与社会——社会服务与人际沟通〕
Worldwide，millions of people are waiting for calls from strangers. Some of them consider themselves introverts(内向的人). Some say they hate talking on the phone. But as volunteers for Be My Eyes，they all have a kind heart.
Be My Eyes was created in 2015 by Hans Jorgen Wiberg from Denmark. This free app connects blind people with sighted volunteers through video calls for help with everyday tasks. Wiberg used to worry about finding enough volunteers. But today volunteers outnumber blind users by ten to one.
It's not easy for volunteers to get a call. Zhang Yanfei joined Be My Eyes in 2019 but didn't receive her first call until four years later. Calls go out to many volunteers at the same time. If one doesn't respond immediately，another volunteer will take the call.
He Yanyan，a stage actress，hesitated(犹豫) to join at first. She feared missing calls during rehearsals(排练). After learning that other volunteers would cover missed calls，she signed up at once. She received her first call the very next day. A young man nervously asked，“Can this app really help?” Feeling nervous herself，she realized the man was also new to the platform. She described the objects around him. The caller was relaxed and asked if he looked tidy. After she told him that his clothes were spotless，the conversation continued for a few more rounds until the call was suddenly cut off. The volunteer wondered if she had sounded unfriendly.
Cao Zhenxiang was also nervous during his first call. After he helped an elderly man check the expiration date(有效期) on his bread，the two thanked each other repeatedly. “I was so nervous that I didn't even know why I was thanking him，” he said.
Now，Cao feels much more confident. He recently helped a blind person cross the street while working on his computer. “It just felt like chatting with a friend，” he said.
1. Who can get help through Be My Eyes?
2. As a volunteer，when did Zhang Yanfei get her first call?
3. Why did He Yanyan hesitate to join at first?
4. What did Cao Zhenxiang help the caller do during his first call?
5. What can you learn from the volunteers?(请自拟一句话作答)
Worldwide，millions of people are waiting for calls from strangers. Some of them consider themselves introverts(内向的人). Some say they hate talking on the phone. But as volunteers for Be My Eyes，they all have a kind heart.
Be My Eyes was created in 2015 by Hans Jorgen Wiberg from Denmark. This free app connects blind people with sighted volunteers through video calls for help with everyday tasks. Wiberg used to worry about finding enough volunteers. But today volunteers outnumber blind users by ten to one.
It's not easy for volunteers to get a call. Zhang Yanfei joined Be My Eyes in 2019 but didn't receive her first call until four years later. Calls go out to many volunteers at the same time. If one doesn't respond immediately，another volunteer will take the call.
He Yanyan，a stage actress，hesitated(犹豫) to join at first. She feared missing calls during rehearsals(排练). After learning that other volunteers would cover missed calls，she signed up at once. She received her first call the very next day. A young man nervously asked，“Can this app really help?” Feeling nervous herself，she realized the man was also new to the platform. She described the objects around him. The caller was relaxed and asked if he looked tidy. After she told him that his clothes were spotless，the conversation continued for a few more rounds until the call was suddenly cut off. The volunteer wondered if she had sounded unfriendly.
Cao Zhenxiang was also nervous during his first call. After he helped an elderly man check the expiration date(有效期) on his bread，the two thanked each other repeatedly. “I was so nervous that I didn't even know why I was thanking him，” he said.
Now，Cao feels much more confident. He recently helped a blind person cross the street while working on his computer. “It just felt like chatting with a friend，” he said.
1. Who can get help through Be My Eyes?
Blind people.
2. As a volunteer，when did Zhang Yanfei get her first call?
Four years after joining./In 2023.
3. Why did He Yanyan hesitate to join at first?
Because she feared missing calls during rehearsals.
4. What did Cao Zhenxiang help the caller do during his first call?
He helped check the expiration date on the bread.
5. What can you learn from the volunteers?(请自拟一句话作答)
We can learn that helping others can start with small acts of kindness in daily life.（答案不唯一，符合情理即可）
答案：四、1. Blind people. 2. Four years after joining./In 2023. 3. Because she feared missing calls during rehearsals. 4. He helped check the expiration date on the bread. 5. We can learn that helping others can start with small acts of kindness in daily life.（答案不唯一，符合情理即可）
解析：
【分析】
这是一篇信息提取类的阅读问答题，解题时可以按照“题干划关键词→回原文定位对应段落→匹配信息整理答案”的思路推进：首先逐个划出每道题的核心定位词，比如第1题定位关键词Be My Eyes、get help，第2题定位关键词Zhang Yanfei、first call，第3题定位关键词He Yanyan、hesitate to join，第4题定位关键词Cao Zhenxiang、first call，带着关键词回到原文对应段落就能直接锁定答案，前4道都是细节题，可以直接从原文提取原句精简得到结果，最后一道开放题结合全文志愿者热心帮助视障群体的事迹，提炼正向、贴合主题的感悟即可，不需要脱离文本凭空发挥。
【解析】
1. 定位到原文第二段第二句“This free app connects blind people with sighted volunteers through video calls for help with everyday tasks”，可知该应用的帮扶对象是盲人，直接提取对应信息即可。
2. 定位到原文第三段第二句“Zhang Yanfei joined Be My Eyes in 2019 but didn't receive her first call until four years later”，加入时间是2019年，四年后就是2023年，两种表述都符合要求。
3. 定位到原文第四段第二句“She feared missing calls during rehearsals(排练)”，直接提取她一开始犹豫的原因即可。
4. 定位到原文第五段第二句“After he helped an elderly man check the expiration date(有效期) on his bread，the two thanked each other repeatedly”，整理出他第一次通话帮忙做的事即可。
5. 本题为开放性作答，结合全文志愿者通过日常的小举动为视障人士提供帮助的事迹，写出符合情理、正向积极的感悟即可，答案不唯一。
【答案】
1. Blind people.
2. Four years after joining./In 2023.
3. Because she feared missing calls during rehearsals.
4. He helped check the expiration date on the bread.
5. We can learn that helping others can start with small acts of kindness in daily life.（答案不唯一，符合情理即可）
【知识点】
阅读理解细节定位，文本信息提取，开放性书面表达
【点评】
本题属于人与社会主题的应用类阅读题，前四道均为直接信息提取的细节题，难度较低，只要能准确定位原文对应语句就能得到正确答案，最后一道开放题引导学生体会志愿服务的价值，传递善意助人的正向价值观，作答时注意表述语法正确、贴合文本主题即可。
【难度系数】
0.8
这是一篇信息提取类的阅读问答题，解题时可以按照“题干划关键词→回原文定位对应段落→匹配信息整理答案”的思路推进：首先逐个划出每道题的核心定位词，比如第1题定位关键词Be My Eyes、get help，第2题定位关键词Zhang Yanfei、first call，第3题定位关键词He Yanyan、hesitate to join，第4题定位关键词Cao Zhenxiang、first call，带着关键词回到原文对应段落就能直接锁定答案，前4道都是细节题，可以直接从原文提取原句精简得到结果，最后一道开放题结合全文志愿者热心帮助视障群体的事迹，提炼正向、贴合主题的感悟即可，不需要脱离文本凭空发挥。
【解析】
1. 定位到原文第二段第二句“This free app connects blind people with sighted volunteers through video calls for help with everyday tasks”，可知该应用的帮扶对象是盲人，直接提取对应信息即可。
2. 定位到原文第三段第二句“Zhang Yanfei joined Be My Eyes in 2019 but didn't receive her first call until four years later”，加入时间是2019年，四年后就是2023年，两种表述都符合要求。
3. 定位到原文第四段第二句“She feared missing calls during rehearsals(排练)”，直接提取她一开始犹豫的原因即可。
4. 定位到原文第五段第二句“After he helped an elderly man check the expiration date(有效期) on his bread，the two thanked each other repeatedly”，整理出他第一次通话帮忙做的事即可。
5. 本题为开放性作答，结合全文志愿者通过日常的小举动为视障人士提供帮助的事迹，写出符合情理、正向积极的感悟即可，答案不唯一。
【答案】
1. Blind people.
2. Four years after joining./In 2023.
3. Because she feared missing calls during rehearsals.
4. He helped check the expiration date on the bread.
5. We can learn that helping others can start with small acts of kindness in daily life.（答案不唯一，符合情理即可）
【知识点】
阅读理解细节定位，文本信息提取，开放性书面表达
【点评】
本题属于人与社会主题的应用类阅读题，前四道均为直接信息提取的细节题，难度较低，只要能准确定位原文对应语句就能得到正确答案，最后一道开放题引导学生体会志愿服务的价值，传递善意助人的正向价值观，作答时注意表述语法正确、贴合文本主题即可。
【难度系数】
0.8